• Case 1: Cancellation up to 16 (sixteen) days before the start of the stay.
  
  The campsite will retain 25% of the stay amount as cancellation fees. Amounts paid will be refunded minus the advance payment. If the payment has been made in whole or in part with a voucher of a value higher than the advance payment, the campsite will retain 25% of the stay amount as cancellation fees. A new non-refundable voucher with a validity of 2 years, usable at the campsite where the stay was canceled, will be issued for the amount of the initial voucher, deducting the 25% advance. The rest of the amounts paid, other than the voucher, will be refunded.
   
• Case 2: Cancellation between 15 (fifteen) and 8 (eight) days before the start of the stay.
  
  The campsite will retain 50% of the total stay amount as cancellation fees. A voucher will be issued for the value corresponding to the amounts paid minus the cancellation fees amounting to 50% of the total stay amount. This voucher is non-refundable and non-transferable, it can only be used at the campsite where the stay was canceled and will be valid for two years.
   
• Case 3: Cancellation between 7 (seven) days before and the day of the start of the stay.
  
  The campsite will retain the entirety of the amounts paid, i.e., the full amount of the stay. No refund will be issued. If the customer does not show up at the campsite within two days following the start date of their stay and has not previously informed the campsite by postal or email, the reservation will be considered canceled by the customer. The campsite then reserves the right to offer the accommodation for rent again.

The volume or intensity of social gatherings, sound equipment and lighting must be lowered between 11 pm and midnight. Noise is not permitted between midnight and 8 am, out of respect for other campsite guests.

The barrier is open between 8 am and 11 pm. Vehicles can only leave between 11 pm and 8 am in the event of an emergency. Any guests arriving outside these hours must park their vehicle in the car park at the campsite entrance and access the complex on foot. If owners wish to use their vehicle outside the established times, they must park it in the car park at the entrance to Bassegoda Park.

The washing machines and tumble dryers can be used from 8 am until 11 pm.

The sports courts are open and can be used from 8 am to 11 pm.

The Bassegoda Park minigolf can be used from 8 am until it gets dark, as the minigolf complex does not have public lighting.

The pool opening times vary throughout the year. Between June and September, it is normally open from 10 am until 7 pm, although in July and August it is normally open between 9 am and 9 pm. In any case, we recommend checking the current opening hours at the entrance to the pool.

March, April, October, November and December (except Easter and bank holidays): Friday, from 5 – 10 pm; Saturday and Sunday, from 9 am – 10 pm; Monday to Thursday, closed.

May, June and September: from Sunday to Thursday, from 9 am to 3 pm; the restaurant is open for dinner by prior booking before 7 pm calling 972 542 020 or 659 071 259; Friday and Saturday, from 9 am to 10.30 pm.

Easter, bank holidays, July and August: open every day, from 9 am – 10.30 pm.

If you wish to contact the Agumas restaurant, call 972 569 105 or 659 071 259. You may also send an e-mail to info@grupsamuga.com.

June to September: open every day, from 9 am – 1.30 pm and 2.30 – 9 pm.

Easter and bank holidays: open from 9 am – 1.30 pm and 2.30 – 9 pm.

The supermarket is closed the rest of the year, and the Agumas restaurant team must be asked to open supermarket.

If you wish to contact the Agumas supermarket, call 972 569 105 or 659 071 259. You may also send an e-mail to info@grupsamuga.com.

Astronomy experience tickets can be purchased up to 1 hour before the session, if bought online. If those interested are at the campsite, the tickets can be purchased from reception. For further information, contact reception.

At Bassegoda Park we provide fridges to rent so you can have fresh products and cool drinks. Just ask at reception. They cost € 8.75 per night, per fridge. The campsite has one rental fridge area, which you will find marked on the campsite maps next to the washrooms.

Bassegoda Park is an MTB Information Point and provides rental bikes. We have touring bikes, for adults and children, adapted for people with reduced mobility, etc. Rent the bicycles by hours, days or weeks. Ask at reception for more information on the prices and to rent them.

Bassegoda Park provides baby kits so that little ones are comfortable in the campsite bungalows. The kits include a fully equipped travel cot, a small bathtub, children’s crockery and cutlery and a highchair. Ask at reception to rent one. It costs € 6 per night, per kit.

Bassegoda Park minigolf is open to the public. Ask at reception to rent clubs and balls to play. It costs €4 per person and €1 / hour the rest of the sports equipment.

The Bassegoda Park bungalows do not include towels. You may bring them from home or rent them at the campsite. Ask at reception. They cost € 3.5 per night, per towel. If you wish to have them changed every day, please inform reception when renting them.

Bassegoda Park has three barbecue areas around the campsite. They cannot be booked in advance. The space is for the exclusive use of customers staying at the campsite.

Swimming pool sun loungers cannot be booked in advance. They cannot be reserved by leaving their towels on top of these.

Yes, it is always a good idea to book.

Phone: 972 569 105

Phone: 659 071 259

The swimming pool rules are displayed in the glass cabinet on the bar terrace, just in front of the pool, available to all. The results of the water tests are also displayed.

SWIMMING POOL RULES

To access Bassegoda Park's pool, it is necessary to wear the correspondent bracelet. There are two ways to obtain one:

• At reception, once you have made the check-in.
• If you are not staying at the campsite, you can purchase it for €10.

Ask us for any questions.

Bassegoda Park has three barbecue areas around the complex.

Bassegoda Park has a car park at the entrance to the campsite for users and guests to park their vehicles. Within the complex, and depending on the type of accommodation, parking for one vehicle is also included. We recommend that guests use their vehicle as little as possible within the campsite, and the speed limit is 10 km/h.

The barrier is down between 11 pm and 8 am. If anyone arrives after 11 pm, they must park their vehicle in the Bassegoda Park car park at the entrance and access the complex on foot. If guests wish to use their vehicle outside the campsite opening hours, it must be parked in this exterior car park.

The Sala de les Constel·lacions is used for many events. It is the Bassegoda Park conference room, as it can house talks, conferences, theoretical workshops and educational activities for up to 100 people. The Sala de les Constel·lacions is not just for campsite activities, but can also be rented for diverse activities, workshops, talks or events.

SALA DE LES CONSTEL·LACIONS RULES

The washing machines and tumble dryers work with tokens that can be purchased at reception. They cost € 6.50 per washing machine or tumble dryer token; or € 10 if you purchase one of each.

Bassegoda Park has various recycling bins around its facilities.

June to September: open every day, from 9 am – 1.30 pm and 2.30 – 9 pm.

Easter and bank holidays: open from 9 am – 1.30 pm and 2.30 – 9 pm.

The supermarket is closed the rest of the year. Please ask the Agumas restaurant staff to open the supermarket if required.

If you wish to contact the Agumas supermarket, call 972 569 105 or 659 071 259. You may also send an e-mail to info@grupsamuga.com.

In an emergency, guests may leave the campsite on foot or by car at any time. If a car is needed for the emergency, the barrier shall open automatically once it has detected the registration plate, and only the entrance gate needs to be opened manually. The gate is never locked to facilitate the departure of vehicles. If you require Bassegoda Park staff to help, there is a map of the campsite displayed on the reception door, showing where the workers live and the emergency telephone numbers you can call.

*You can also check where the Bassegoda Park staff lives on the map we give during the check-in.

If you lose a personal object, please go to reception. If someone has found it and left it at reception, it shall be returned to you. Under no circumstances is Bassegoda Park responsible for the loss of personal objects within its facilities.

Please hand it in to reception as soon as possible, explaining where it was found. Reception shall look after it and return it to its owner if found. Under no circumstances is Bassegoda Park responsible for the loss of personal objects within its facilities.

Pets are allowed in the Bassegoda Park facilities, the pitches, in the Plus bungalows, the Adapted bungalow, some of the Morea bungalows and the camping area. They may enter if they have the relevant permit and the corresponding rate is paid.

Pets are allowed in the Plus bungalows, the Adapted bungalow and some of the Morea bungalows.

Pets may enter the observatory area if they behave well and do not affect the event.

Dogs must always be on a lead within the campsite facilities, including on the pitch. Dog breeds considered dangerous must also wear a muzzle. The owners shall be liable for any harm or damage they may cause. Within the campsite facilities, dog owners are subject to the current Spanish and/or Catalan legislation regarding pets in public spaces.

The Bassegoda Park entertainment and activities programme is displayed on the Miniclub door and in reception. The programme of themed events can be consulted via the website or the Bassegoda Park app.

In summer, some entertainment activities take place at night. Consult the programme of activities on the Miniclub door, the Bassegoda Park app or in the campsite reception for more information.

Half-board includes dinner and breakfast or lunch for guests at the campsite Agumas restaurant during their stay. Prices vary depending on whether it is mid-week, mid-week in high-season or the weekend.

The Agumas restaurant can provide takeaway food during serving hours.

Yes, it is always a good idea to book.

Phone: 972 569 105

Phone: 659 071 259

Yes, but we recommend asking restaurant staff if you have any doubts.

Yes, but we recommend asking restaurant staff if you have any doubts.

March, April, October, November and December (except Easter and bank holidays): Friday, from 5 – 10 pm; Saturday and Sunday, from 9 am – 10 pm; Monday to Thursday, closed.

May, June and September: Sunday to Thursday, from 9 am – 3 pm; the restaurant is open for dinner by prior booking before 7 pm calling 972 542 020 or 659 071 259; Friday and Saturday, from 9 am – 10.30 pm.

Easter, bank holidays, July and August: open every day from 9 am – 10.30 pm.

If you wish to contact the Agumas restaurant, call 972 569 105 or 659 071 259. You may also send an e-mail to info@grupsamuga.com.

The nearest bank with an ATM is in Llers, on Plaça del Ramal / Carrer de Sant Quirze, 20 minutes east by car. It is a “La Caixa” ATM.

The nearest petrol station is near Llers, heading towards Figueres, 25 minutes east by car.

The nearest department stores, hypermarkets and shopping centres are in Figueres (30 minutes east by car) or in La Jonquera (40 minutes north-east by car).

The nearest chemist is in Llers, on Carrer de Sant Quirze, 20 minutes east by car.

If you are looking for a doctors’ surgery, the nearest is in Vilafant (30 minutes south-east by car). Weekly medical check-ups are also held in nearby villages at certain times.

The nearest hospital is in Figueres, 30 minutes east of the campsite by car.

Every neighbouring village has restaurants with cuisine typical of each place: from Albanyà to Sant Llorenç de la Muga, Terrades, Llers, Darnius, etc. Discover them!

Below, we list the nearest:

Albanyà:

Restaurant Agumas – 972 569 105 (Bassegoda Park).

Can Cufí – 972 569 196 (C/ Massanet, 4).

La Rectoria – 972 193 230 (Plaça Major, s/n).

Sant Llorenç de la Muga:

Restaurant Samuga – 972 569 298 (Plaça Carles Camps, 4).

Pizzeria La Piazza – 972 569 119 (Plaça Carles Camps, 3).

Hostal de l’Aigua – 972 569 225 (C/ de les Alzines, 2).

Societat La Fraternitat – 650 701 317 (Plaça Carles Camps, 14).

Terrades:

La Fornal dels Ferrers – 972 569 095 (C/ Major, 31).

Boadella i les Escaules:

El Trull d’en Francesc – 972 569 027 (Plaça de l’Oli, 1).

Maçanet de Cabrenys:

Hostal La Quadra – 972 544 032 (C/ Rectoria, 11).

Restaurant Can Tenli – 972 544 051 (C/ Dòmines, 22).

If you need a taxi, please ask at reception: we shall provide you with the contact details for various people who provide this service. There is an active 24-hour taxi service to Figueres; call 629 661 812.

Mossos d’Esquadra police force – 088

Mossos d’Esquadra (Figueres) – 972 541 800 (C/ Ter, s/n)

Mossos d’Esquadra (Roses) – 972 541 850 (Ctra. de les Arenes, s/n)

National police – 091

Rural agents (Figueres) – 972 514 379 (C/ Sant Pau, 39)

Firefighters – 085

Emergencies – 112

Civil defence – 972 418 655

Ambulance – 061

Figueres Hospital – 972 501 400 (Rda. del Rector Arolas, s/n)

Vilafant doctors’ surgery – 972 569 014 (Av. Maria Torres, 89, in the Els Aspres residential area)

Dispensary – 972 546 472

Santa Creu Clinic in Figueres – 972 503 650 (C/ Pere III, 41)

24-hour road information – 972 200 131

American Express – 915 720 320

Visa, Mastercard, Eurocard – 915 196 000

4B network – 902 114 400

All the bungalows have a television with DTT so the normal channels can be watched. Reception does depend on the weather conditions.

The bungalows are fully equipped to meet guests’ needs. For further information, please see the webpage on bungalows.

The bungalows do not have a safety box, but these are available at reception. This is a paid service.

The bungalows must be left in good hygienic conditions. It is not necessary to make the beds, but rubbish must be thrown away and dishes washed.

The Bassegoda Park bungalows do not include towels. Guests may bring them from home or rent them from the campsite. Please ask at reception. Towels costs € 2.5 per night, per towel. If you wish the towels to be changed every day, please inform reception when renting them.

In Bassegoda Park bungalows (and pitches), the type of plugs that you can find are C-type (two-pronged).

YOU MAY CONSULT THE INTERNAL REGULATIONS HERE

The Gorgues of the Muga is 5-10 minutes from Bassegoda Park. Taking the same road used to reach the campsite, following the river, you will arrive at the Gorgues of the Muga. Perfect for bathing in the summer!

In Bassegoda Park bungalows and pitches, the type of plugs that you can find are C-type (two-pronged).